Viewb ("we," "us," or "our") operates the Viewb platform at viewb.io, including our website, bio page builder, analytics tools, and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, share, and protect your information when you use Viewb.
1. Information We Collect
Information you provide
- Account details: name, email address, password (or authentication data when you sign in with a third-party provider such as Google), and profile information.
- Bio page content: username, bio name, description, profile photo, links, design choices, and any other content you add to your public bio page.
- Billing information: subscription plan selections and payment-related details processed by our payment partners. We do not store full payment card numbers on our servers.
- Communications: messages you send to support, feedback submissions, and email verification activity.
Information collected automatically
- Usage data: pages visited, features used, clicks on links within your bio page, and interactions with the Service.
- Analytics data: profile views, link click counts, approximate location, device type, browser, and referral source when visitors interact with your public bio page or when you use our Insights features.
- Technical data: IP address, cookies, session tokens, and log data used to keep the Service secure and reliable.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your Viewb account and bio pages.
- Publish and display your bio page at your chosen Viewb URL (for example, viewb.io/yourname).
- Provide analytics and insights about how visitors engage with your bio page and links.
- Process subscriptions, upgrades, and billing for paid plans.
- Send service-related emails, including account verification, security notices, and product updates.
- Improve performance, design tools, themes, and platform features.
- Detect fraud, abuse, and violations of our Terms of Service.
- Comply with legal obligations and respond to lawful requests.
3. Public Bio Pages
Content you publish on your bio page is public by default. This includes your username, profile photo, bio description, links, and customized design. Visitors may view, share, or interact with that content without logging in. Please do not publish sensitive personal information on your public bio page unless you intend for it to be publicly available.
4. How We Share Information
We do not sell your personal information. We may share information:
- With service providers who help us operate Viewb, such as hosting, authentication, analytics, email delivery, and payment processing partners, under contractual obligations to protect your data.
- When required by law or to protect the rights, safety, and security of Viewb, our users, or the public.
- In connection with a business transaction such as a merger, acquisition, or asset sale, with appropriate notice where required.
- With your consent or at your direction, such as when you choose to share your bio page externally.
5. Cookies and Similar Technologies
We use cookies and similar technologies to keep you signed in, remember preferences (including theme settings), measure performance, and understand how the Service is used. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account or request deletion, we will remove or anonymize your personal information within a reasonable period, except where we must retain data for legal, security, or billing purposes.
7. Your Choices and Rights
Depending on where you live, you may have the right to:
- Access, update, or delete your account information.
- Export your bio page content and account data.
- Opt out of non-essential marketing communications.
- Object to or restrict certain processing of your data.
- Withdraw consent where processing is based on consent.
You can update most account details in Settings. For other requests, contact us at support@viewb.io.
8. Security
We use administrative, technical, and organizational measures designed to protect your information, including encrypted connections and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Viewb is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
10. International Users
Viewb may process and store information in countries other than where you live. By using the Service, you understand that your information may be transferred to facilities located outside your country of residence.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you by email or through the Service. Continued use of Viewb after changes become effective means you accept the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at support@viewb.io.